The purpose of this is to set out the terms and conditions governing the use of our store website, as well as the privacy policy, which it follows. The visitor / user must carefully read the terms of use and the terms of service that follow, before visiting or using the website and in case of disagreement must not use them. Otherwise it is presumed that it fully and unconditionally accepts the mentioned terms, which apply to all its content.
Website Access
To access the website you must be an adult (over 18 years old), otherwise prior parental permission is required and you must have a valid email address.
Use of the Website
The use of the website presupposes that the user has the necessary material means (hardware) and software for the use of the Internet. Our store is not responsible for direct or indirect damage to users from technical problems caused by illegal acts of third parties e.g. from interception of data or from the spread of viruses during the use of the websites or the reproduction of its data. The use of this website and the receipt of information is at the risk and responsibility of the user.
Although we make every effort to keep the Website accessible at all times, we cannot guarantee access under all circumstances in all circumstances. It is possible for various reasons, such as for maintenance reasons or for others outside our control, access to the website is temporarily impossible or even interrupted, for which our store is not responsible to the user. / p>
User Obligations
The user of this website accepts that he does not use it to publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, malicious, offensive, defamatory or violates someone else's privacy. The use of this website for political, promotional or proselytizing purposes is prohibited. The user undertakes not to import viruses or any kind of files that may disrupt the proper functioning of this website. It should be added and noted that the user is not granted any other rights with respect to this website, other than that of personal information, unless expressly stated otherwise.
Accuracy of information
Our store makes every effort to provide accurate and up-to-date information. However, due to the constant risk of third parties interfering in the Internet, but also because the transfer of data on the Internet is not completely reliable, we can not guarantee the accuracy of all data contained on the website (at any time). In case the user finds errors or omissions in the information provided on this website, please inform us at the following email address: info@charisma.boutique The user should also be aware that the information and tips contained on our website, in no case do they replace medical diagnosis, advice and monitoring.
a) Protection
The creator of this website, enjoys legal protection in accordance with the provisions on intellectual property, as they are found in Greek, European and International Law. In particular and based on Law 2121/1993 "Intellectual property, related rights and cultural issues" the creator of this website with the creation of this (as a project) and without the need for formalities (article 6 paragraph 2 Law 2121/1993) is protected by the provisions on intellectual property on them "which includes as exclusive and absolute rights of exploitation of the work (property right) and the right to protection of their personal bond to it (moral right)" (Article 1 paragraph 1 of Law 2121/1993) .
b) Prohibitions
Based on the property and moral right of the author, as described in the provisions of articles 3 and 4 of Law 2121/1993, it is expressly prohibited without the prior written permission of the author (article 14 Law 2121/1993) the work the following: any reproduction of the websites or part of their content, such as text, part of the database, graphs or photographs, which exceeds the limits of private use (article 18 of Law 2121/1993).
Therefore, it is forbidden to save to hard disk or other technical storage medium, send by e-mail, upload to server, create deep and in-line links, print and distribute in written form (electronic or printed), the translation or distribution of such content, the conversion of all or part of it and its presentation to the public. All the above are the exclusive rights of the creator of the website (our store) and in any case the omission or untimely exercise by the creator of his rights can not be a waiver of them.
In case of quoting passages from the websites in the context of scientific dialogue, ie with the sole purpose of advancing science, it is pointed out that: "The citation of the passage must be accompanied by the indication of the source and the names of the author… these appear in the source "(article 19 of Law 2121/1993).
Withdrawal / Return - Change of Products
You have the right to return or change all or part of the order within 15 calendar days from the date you receive it. Date of dispatch of the returned product is considered the one indicated by the courier on the receipt.
If the return is not made within 15 days then the store may not accept it.
To exercise the right of return - change, you must:
Fill in and send the "Product Change / Return Form" that accompanies the document you received with your order.
To send the product in the perfect condition in which you received it, ie to be complete and without damage.
The products are returned by you exclusively with the shipping courier you received, ie ACS Courier.
Transportation Expenses
Within Greece
Returns - changes are made exclusively with the courier you received (ACS Courier) and always at the recipient's expense, ie the store.
In case the customer chooses another transport company, the shipping costs are borne exclusively by the customer. Returns - Changes with another shipping company and store charge will not be accepted.
Returns
In case the reason for return is a mistake of the store, the entire amount paid by the customer will be refunded.
In case the customer wants the return of his order without the fault of the store, the return costs are deducted from the returned amount and amount to 4 €.
Refunds are processed within 15 working days from the date we receive the products.
Changes
The first change is always free, free of charge to the customer. For each subsequent change concerning the same order, there is a charge of € 4.00 for each new shipment.
Discount coupons do not apply to changes.
Outside Greece
Returns - changes are made in any way chosen by the customer and the shipping cost is borne exclusively by him. Returns - Changes charged by the store will not be accepted.
In short, the return and replacement of a product is possible under the following conditions:
the return must be made within 15 days from the day of receipt
the product has not been used
the product must be accompanied by all the necessary documents that prove the transaction (eg Retail Receipt, Shipping Receipt Invoice, etc.)
Return Address
For any clarification please contact us at 211 1844424 or at info@charisma.boutique.
Defective Products
In cases where defective products were sold through proven fault of the store or by mistake in receiving the order, in pricing, in shipping, damaged during transport, with poor packaging, etc. then bears full responsibility for the replacement, return costs, and shipping costs.
The return conditions remain the same as those mentioned above.
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