PRIVACY POLICY AND PERSONAL DATA NOTE FOR EVERY USER AND VISITOR OF THE WEBSITE AS WELL AS THIRD PERSONS / CUSTOMERS
-A- Personal Data
1.- Our store, fully respecting the Greek and EU legislation governing Personal Data, takes all necessary measures and appropriate technology to ensure the maximum possible protection of personal data of users of this website. We are committed to taking all appropriate steps that have been taken to ensure the safe keeping of your personal information and the protection of our information systems. Our technical, administrative and material procedures are designed and reviewed to protect your personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, modification or destruction, however it should be noted that no website, information system or data transmission on the internet or any other public network can not be guaranteed 100% secure. This Privacy Policy (together with the Terms of Use, the Cookies Policy, the Terms of Contest and other promotions), and any other relevant documents referred to therein) sets out the basis on which the Company will submit processing the personal information provided by the user or collected by the latter, during the navigation and use of all its commercial websites, unless specific conditions are provided for a specific website. Please study these texts carefully to understand our approach and practice regarding personal data. By providing your personal information, you declare at the same time that you accept these policies and practices and that you consent to their collection and processing, so that any user who uses the website is deemed to comply with the following terms and conditions. If a user does not agree to the following terms, they should not use it.
2.- The information we collect about each user when using this website (and the company's commercial websites in general) is divided into three categories: (a) information provided by the user himself, (b) information collected with automated methods and (c) information collected from other sources. The ways in which different information is collected may be combined. In particular, the company collects through the website some or all of the following personal data of users: name, surname, username, password, email address, postal address, telephone, age, gender, as they are entered on the website by themselves for utilization of specific services.
3.- The following user data may be collected and processed, for example: (a) Information about their account, such as the username or password (or any other identifying information) used to access the Website; or for the use of its services (b) profile information, including for the preferred services and products or for the hours of visit or for the frequency of use of the website or the sections visited or the products preferred by the user (c) other personal information which the user freely chooses to provide during the interaction and / or communication with us. On a case by case basis and on specific websites of the Company, the user has the opportunity to create an individual account or to register in any other way, in order to enjoy any special privileges (eg participation in contests and events, collecting points, rewarding regular customers with special offers) or special information about new products or improvement of the provided products through their adaptation to its buying habits or simply to make the communication of the Company with it more frequent. Only persons over 18 years of age and with full legal capacity have the right to register or create an individual account. The registration or acquisition of an account presupposes and implies the acceptance of the specific terms and policies of privacy and personal data of the websites or social media of the company in which the user participates, the special terms of the programs and promotions that he participates in and the provision of personal data and data requested each time (which are limited to what is absolutely necessary for the specific use) The accounts are strictly personal and are not transferable. The user has the right to terminate his participation or to delete his account and the data kept (deleting the data related to his participation up to that time), following the special instructions that each website has, but in any case can to request it by email to the company. Especially for the cases where the user has the possibility to register or create an individual account on the Company's websites as well as in promotions (especially when they are related to all kinds of contests and lotteries, with all kinds of coupons, gift certificates, scratch cards and other relevant promotional forms or electronics documents that offer, free or at a better price products or discount or other values and generally with any kind of provision of various privileges, gifts, discounts and other benefits), the store, depending on the technical capabilities of each promotion and its targeting, has the the right to maintain and process, in addition to the usual personal identification data (name, surname, username, password, email address, postal address, telephone, age, gender, as all these are posted on the website by him for the use of specific services of) and additional data related to particular statements k the user's choices or purchases and in particular his family status, the number, gender and age of his children, his interest and preferences for specific products, in order to provide him with specialized information, offers and privileges. The store has the right to cancel at any time and for any reason the registrations, accounts, programs and promotions, after prior notification of participating users or their members by any appropriate means, but taking care of the return of any born privileges, gifts , discounts and other mature benefits.
4.- We may use automated technologies to collect information from your mobile device when you use the Website, such as the Internet Protocol address (IP address), the mobile operating system, the type of mobile device and its settings, serial numbers corresponding to the user's device, promotional IDs (eg IDFAs & IFAs), the redirect site (the site that led the user to ours), messages to us or about us on social media, location information the user's portable device using geolocation and technologies such as GPS (Global Positioning System), Wi-Fi (wireless LAN), Bluetooth, or cell tower proximity. Most mobile devices and browsers allow the user to revoke their permission to collect this information, using their settings, however some services may not work properly without the information on the browser. your location. We may also collect user information from other companies or organizations, namely information that is publicly accessible and has already received your approval to provide such data (eg due to interaction from social media), as well as technical data or monitoring data from analytics data providers and search data providers (Google Analytics, Google etc).
5.- We process and use your personal data, which come into our possession in accordance with the above and mainly by you, at your sole discretion and choice and provided you have given us your express permission and consent, only for the specific use and functions of our website, ie exclusively for sending informative newsletters with all products, services, news, offers, competitions and in general the promotional activities of the store. (eg sending coupons and gift certificates) and only in the context of our commercial communication with you, preserving their personal character, in accordance with the provisions of Law 2472/1997 on the Protection of the Person from the Processing of Personal Data and the General Regulation of Data Protection ( GDPR). In particular, we will use the information we collect to: (a) navigate and make use of the features of the Website, (b) personalize your experience, (c) execute orders you submit through our Website, to communicate with about your market but also about our accounting, auditing and internal operations in the context of our business relationship, (d) to improve our business (better consumer understanding, product presentation, new development), products, services and our promotions, (e) to send promotional messages about news, offers for products and services of our store via email (newsletters).
6.- We treat the data of each user with respect, they are not transferred, are not given and are generally not disclosed to third parties (natural or legal) for any reason (except the persons and bodies of the next paragraph, as well as with the exception of the relevant provisions to the competent judicial, police and other administrative authorities, upon their legal request and in accordance with the applicable legal provisions), or if we are obliged by a court decision or legally binding act of another competent authority. We do not commercially exploit the user's personal data through rental or exchange with third parties. The data is kept only for as long as the need for information and communication and the purposes described herein are served, as well as for our compliance with the provisions in force.
7.- Depending on the communication and the needs of the user, we can share the personal data with specific categories of third parties, ie (a) suppliers and service providers, such as technology service providers (especially regarding the creation, management and implementation of websites, platforms, social media and all kinds of promotions on behalf of the company), payment processors and fraud prevention providers, post and courier services), (b) auditors and professional advisers such as banks, lawyers and accountants, (c) government, regulators and law enforcement officials. In any case, if third parties may, with the permission of the company, be able to gain access to them, even occasionally or accidentally (in particular information systems service, new application development engineers, web support companies and promotions etc), the company takes all necessary measures to supervise the work and prepare a contractual commitment of the third party for absolute protection of this data and their confidentiality and any processing is limited to the absolutely necessary legal or technical actions (temporary storage, back up). We may disclose information that does not identify the user directly (eg anonymous, aggregate statistics for use of the website).
8.- The user can choose not to receive communication and revoke his consent, following the instructions in the promotional messages (opt-out), he can also at any time request the deletion of his registration or his personal account . The fact that the user chooses not to receive one type of communication from us does not mean that he has chosen not to receive other types of communication from the store. Every user has the right at any time to be aware of the data held about him, to request their deletion, modification and updating and generally to exercise unimpeded all the rights provided by national and Community law, or by unsubscribing from the footer any recent email the company has sent, either by telephone to the company call center (210-9855948) or by email to info@charisma.boutique . It is pointed out that by law (public policy rules), we may need to retain certain user information. In particular, according to the current legislation, every user has the right of access, ie at his request to be informed whether or not his personal data is being processed and to receive information about this processing (and to receive a copy of his data). ). In addition, he has the right to request the correction of his inaccurate personal data that is incomplete or inaccurate. Also, if the conditions of the law are met, he has the right to delete, the right to prohibit or restrict processing, the right to data portability (to request a copy of his personal data in a common file format, for example .csv) and the right to object processing (eg if the user objects to the processing of their data for advertising purposes), the right to automate decision making and the creation of profiles (transparency regarding users' profiles). The above rights are subject to specific regulations regarding the time and manner of exercising them. The user does not have to pay to gain access to his personal data or to exercise any of his rights, however we reserve the right to charge a reasonable price and costs if his request is unfounded, repetitive or excessive or alternatively, we reserve the right to refuse the request, in these circumstances. It is emphasized that the user can revoke his consent at any time, without prejudice to the legality of the processing based on the consent before its revocation. We may need to request specific information to verify the identity of the user and to ensure that he has access to his personal data or to exercise any of his rights. This is a security measure to ensure that his personal data will not be disclosed to anyone who does not have the right to receive it. We can also contact him to request additional information about his request, in order to expedite the process, however we try to respond to all legitimate requests within a reasonable time, and certainly within the legal deadlines. In any case, the user has the right to file a complaint to the competent supervisory authority, if he deems that the processing of his personal data is contrary to applicable law.
9.- The Website may provide links to sites operated by us or third parties. If you visit one of these linked sites, you should read the site's privacy policy, terms and conditions of use and their other policies. We are not responsible for the policies and practices of third parties. These organizations handle the information you provide to them in accordance with their privacy policy, terms and conditions of use and other policies. Providers of other applications, tools, widgets, and plugins available on the Website, such as Facebook's "Like" buttons, may also use automated methods to collect information and how to use these features. These organizations may use your information in accordance with their own policies.
p> 10.- In addition to the above, the visit and browsing of the website is free, without the need to provide any personal information or personal data. It is noted that the company's commercial websites are not aimed at minors and we do not knowingly collect information about minors.-B- Newsletters - Newsletters
11.- This website provides the user with the opportunity to subscribe to the mailing lists for the receipt of the Newsletters of our store, after first giving the information that will be requested in the corresponding form, the content which is protected in accordance with the privacy policy as discussed above. The user reserves the right at any time to remove it from the respective lists.
-C- Modification of the website and the terms of use
12.- This Privacy Policy is effective from the date stated at the beginning of the policy. The store can at any time change the content and information contained on the website and in the present terms, mainly due to their harmonization with new provisions, but also their improvement. Any relevant modification will be incorporated in this legal note and it is presumed that the user has been informed and accepts it unconditionally. Therefore, we want to draw the user's attention, in order to be aware, every time before using our website, of the latest version of these terms, so you should check this regularly to be informed about the latest update of politics. For the needs of the current legislation on personal data protection, our store is responsible for processing.-D- Applicable Law and Jurisdiction
13.- The Courts of Athens are currently responsible for resolving any dispute, by explicit extension of the jurisdiction that is considered to be explicitly accepted by each user of our websites, and Greek law is always applicable.-E - Statements Information for Adversary Control in collaborators with us
14.- We inform our customers that in order for the store to provide credit to its customers, pharmacists (natural persons) and all kinds of companies and legal entities, and to facilitate their supply, it will check (unfavorable) financial data from the relevant electronic databases of a financial nature (ICAP, Tiresias, etc.), in order to reduce its exposure to relevant risk and to be able, at its discretion, to meet the relevant requests of its customers, in particular without further financial burdens or bad debts. The unfavorable or not items that will appear in the check will be kept in the store file. for a period of twice the credit time, if the price is repaid on time, and then they will be destroyed. In case the price is not paid on time, the data will be kept as long as the payment is pending and until the full payment and settlement of the dispute. This data is not disclosed or transferred to another natural or legal person (except possibly the persons defined by law and for the reasons provided eg competent prosecutors), cooperating or not, but the store is entitled to disclose it to an insurer who undertakes the insurance of its claims, and only for the reasons of service of the insurance contract and within the framework of it and its insurance obligations. In this case, the insurer will be entitled to make legal use of this information in order to further claim the amounts owed. The above is communicated to our entire customer network and any interested customer, especially the one who requests a price credit, accepts the above and is considered to give his explicit and unconditional consent to comply with this information, as above, the which confirms and renews whenever credit is requested from our store, and complement and form an integral part of the trade agreements between the parties. It is understood that the subject has the right at any time to access and update at any time the data held about him and the right to immediately delete them, subject to the prior payment of the credit price, with a simple statement and request, by sending relevant e-mail to the company e-mail address, as well as the right to exercise all the rights of domestic law and relevant EU Regulations, an obligation that is strictly observed by the company. These have been included in the personal data policy of the company, as it is posted and updated on the official website of the company (www.charisma.boutique), to which anyone interested has access and information, as well as on the other commercial websites of the company.
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